01
SEE THE BIG PICTURE
Portfolio overview
A portfolio view brings supported account balances and asset information together. Treat displayed values as a snapshot, not a guaranteed quote; prices and data availability can change.
A FIELD GUIDE / 01—06
Ledger Live: Your Guide to Digital Asset Management.
A considered introduction to the software, the everyday account tasks it can support, and the habits that help you navigate digital assets with care.
Explore the guideACCOUNT / 02
DIGITAL ASSETS
A framework for claritynot a live account view ++
01 — THE OVERVIEW
A calmer way to understand your accounts.
Wallet management software helps people review supported accounts and follow activity across networks. Ledger Live works alongside Ledger hardware wallets, providing an interface for account information and device-supported actions.
This independent guide is not an official product manual. Features, supported assets, and setup steps can change, so confirm details through Ledger’s website and Help Center before installing or transacting.
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Begin with trusted information. Move at your own pace.
02 / THE EVERYDAY TOOLKIT
Key Areas of Ledger Live
Four useful lenses for exploring account information—without confusing an overview with a guarantee.
02
FOLLOW THE DETAILS
Transaction history
Review activity across connected accounts. Confirm the asset, network, destination, and status; a blockchain transfer may not be reversible once confirmed.
03
MAKE ROOM FOR CLARITY
Account organization
Separate accounts by purpose or network. Clear labels aid organization, but are not security and cannot replace address verification.
04
KEEP A CAREFUL ROUTINE
Software maintenance
Updates may affect compatibility, features, and security. Check Ledger’s official release guidance and verify the app and device before proceeding.
03 — PREPARATION
A FEW THINGS TO CHECK
Before You Get Started
Navigate directly to Ledger’s official website for current Ledger Live download and setup directions. Avoid sponsored results, unofficial app stores, and message links; confirm the source before opening an installer.
Check official guidance for computer or mobile, operating-system, Ledger device, and asset compatibility. Update firmware only through verified instructions. If something looks unexpected, pause and consult Help Center guidance—never experiment with recovery details.
Visit Ledger’s official Ledger Live page04 / WHEN SOMETHING FEELS OFF
Troubleshooting, without the guesswork.
Small interruptions happen. The safest next step is usually a verified source, a careful check, and no rush.
An account is not appearing
Check the selected network, app version, and official support notes for the asset. Avoid third-party “recovery” tools and never expose your recovery phrase to restore account visibility.
A transfer is pending or unfamiliar
Review the transaction details and status through trusted official information. Do not send a second transfer to “unlock” funds, and do not approve prompts you cannot explain.
You received an urgent support message
Stop interacting with the message. Navigate to Ledger Support independently using its official website, and verify any instructions there before taking action.
05 / YOUR MOST IMPORTANT RULE
Keep your recovery phrase private. Always.
Never share your recovery phrase or private keys—not with support, a website, an app, or anyone promising to help. Ledger support will never need them. Anyone asking you to reveal, type, photograph, or “validate” your phrase is a serious warning sign. Stop, close the interaction, and seek guidance through official support channels.
NO EXCEPTIONS
Not even once.
Not even once.
06 / QUICK ANSWERS
Frequently asked questions
Clear, cautious answers for the first steps.
Visit the official Help Center01Is Ledger Live a wallet?
Ledger Live is companion software for supported accounts and assets. A Ledger hardware wallet is used to approve transactions; app screens alone do not prove an action is safe.
02Where should I download Ledger Live?
Navigate directly to Ledger’s official website for current installation instructions. Avoid unsolicited links, ads, and file-sharing downloads.
03Why is an account or asset missing?
Support can depend on network, app version, and device setup. Check official guidance; never enter a recovery phrase online to restore visibility.
04Can I reverse a crypto transaction?
Most confirmed transfers cannot be reversed. Review details on your trusted device and independently verify the destination before approval.
05Does Ledger Support need my recovery phrase?
No. Never share recovery phrases or private keys with anyone, including a person claiming to be support.
06How do I check whether instructions are current?
Navigate from ledger.com to the official Help Center yourself. Do not rely on unsolicited messages or lookalike pages.